FAQ'S FOR BRAND PARTNERS
What kind of products does Little Falcons list on its platform?
We curate high-quality products for women, kids, electronics, and health-conscious consumers. Products must align with our brand values and quality standards.
How can I become a brand partner?
Simply reach out to us with your product catalog, images, pricing, and stock availability. Our team will review your application and get back to you upon approval.
Who manages order fulfilment?
As a brand partner, you are responsible for packaging and dispatching orders within 24 hours of receiving a confirmed order from Little Falcons (except for custom-made items).
Does Little Falcons charge commission on sales?
No commission is charged under our current model. Instead, we request a 30–35% discount off your retail prices. This ensures competitive pricing for our customers.
How and when will I get paid for my sales?
Payouts are processed within 30 working days from the end of each month, via bank transfer or another agreed method. Payments are made only after successful delivery and customer confirmation.
What is the return and cancellation policy?
As a brand, you’re responsible for handling all returns or exchanges—whether due to defects or dissatisfaction. Returns must be completed within 7 working days of notification.
Can I list the same products on other platforms?
Yes, but we expect all listings on Little Falcons to have accurate stock availability and pricing. Redirecting customers from our platform to yours is not permitted.
Can I update product details or stock levels myself?
Our team manages listings and inventory coordination internally. Please email us for any changes or updates.
What happens if I fail to fulfil an order on time?
Late fulfilments may lead to reduced visibility on the platform, financial penalties, or even delisting. Repeated delays may result in contract termination.
Who owns the product images and descriptions?
You retain ownership of your content, but by partnering with us, you grant Little Falcons permission to use and edit this content for marketing and listing purposes.
Can I terminate my partnership at any time?
Yes. Either party can terminate the agreement with 30 days’ written notice. Immediate termination may apply in cases of repeated complaints or serious policy violations.
How does Little Falcons promote my products?
We showcase your products on our website, social media platforms, email campaigns, and other digital marketing channels to boost visibility and sales.